Privacy Policy — aapke account ki hifazat
g 32 par aapka personal information aapke control mein rehta hai. Hum samjhte hain ke aapka account security aur data privacy kya zaroori hain, isliye hamne apna privacy...
Hamara privacy posture aur jurisdiction
g 32 aapke personal data ke saath transparent practices follow karta hai. Jab aap account khol rahay hain, payment add kar rahay hain (JazzCash, Easypaisa, SadaPay, Raast ya Nayapay ke zariye), ya withdrawal request kar rahay hain, hum aapse jo information lenge woh encrypted aur secure servers par stored rahegi. Jahan local qanoon ijazat deta hai, wahan hum aapka data local jurisdiction
ke under protect karte hain. Withdrawal verification ke liye hum identity confirmation lenge, aur live table sessions ke liye geo-location confirm hoga supported ilaqon mein. Aapka payment data third-party payment processors ke through jaata hai, lekin hum sirf HTTPS aur tokenized systems use karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Aapka privacy policy ko verify karna
Encrypted Deposits
JazzCash, Easypaisa, SadaPay aur Raast deposits par SSL encryption laga hai. Aapka payment info kabhi plain text mein save nahi hota. Token-based storage matlab aapka actual bank details hum store nahi karte.
Withdrawal Verification
Jab aap paise nikalna chahte hain, hum identity confirm karte hain — aapka phone number, email, aur account creation details se cross-check karte hain. Yeh 1-3 business days laita hai. No exceptions, no shortcuts.
No Third-Party Sale
Hamara data policy clear hai: hum aapka personal information advertising networks ya data brokers ko sell nahi karte. Sirf internal operations aur legal compliance ke liye use hota hai.
Session Logging
Live tables aur live casino sessions par automated monitoring hai. Aapka IP, device type, aur session duration log hota hai. Yeh hum fraud detect karne aur account abuse rokne ke liye use karte hain.
Data Retention
Account close karne ke baad bhi hum 90 din financial records rakh sakte hain (Pakistan tax aur RBI guidelines ke liye). Personal data uske baad anonymized ya deleted kar diya jaata hai.
Pakistan Compliance
g 32 Pakistan mein operate karta hai aur local data protection guidelines follow karta hai. JazzCash, Easypaisa, SadaPay aur Raast — sab Pakistan-based payment systems hain, toh aapka regional data security stronger rehta hai.
Hamara privacy policy aur sibling documents
| Terms of Service vs Privacy Policy | Terms mein aapke rights likhe hain; Privacy Policy mein aapka data kaise protected hai. Dono together kaam karte hain — Terms kahta hai aap kya kar sakte ho, Privacy Policy kahta hai hum aapka info kaise secure rakhte hain. |
|---|---|
| Cookie Policy Alignment | Aapka browser cookies aur device identifiers hamara privacy policy ke under aate hain. Hum only session tracking aur analytics ke liye cookies use karte hain, advertising nahi. Cookie settings account preferences mein available hain. |
| Withdrawal & KYC Link | Privacy policy ka connection withdrawal process se hai — kyunki paise nikalne ke liye identity verify karni padti hai. KYC (know-your-customer) hum Raast, JazzCash aur Easypaisa ke through handle karte hain, encrypted rahe. |
| Live Casino Streaming | Live tables par camera recording ho sakti hai (broadcast ke liye), lekin aapka personal account details stream nahi hoti. Saal privacy policy sirf aapka lobby view aur betting history protect karta hai, not your face or voice. |
| Responsible Account Tools | Account settings mein aap self-limit set kar sakte ho. Yeh limits aapke privacy dashboard mein recorded hote hain — sirf aap aur hamari compliance team dekh sakte hain, koi aur nahi. |
| Support Chat Logs | Jab aap in-app chat use karte ho, wo logs encrypted rahe — sirf aapke account aur support staff ke liye visible. 90 din baad woh logs delete ho jaate hain. |
| Mobile App Privacy | g 32 app (iOS aur Android) par same encryption aur data protection hai jo website par hai. App permission (location, camera, contacts) sirf tab use hote hain jab aap explicitly allow karte ho. |
Privacy ke liye g 32 par visible safeguards
Password & 2FA
Aapka account password bcrypt hashed rehta hai — hum plaintext nahi dekh sakte. Two-factor authentication (OTP via SMS) optional hai lekin highly recommended. Enable karne se aapka account bahut zyada secure ho jaata hai.
Session Timeout
15 minit inactivity ke baad auto-logout ho jaata hai. Isse agar aap koi public device se khel rahe the toh aapka account protected rehta hai. Manual logout bhi account settings se kar sakte ho.
Payment Method Privacy
JazzCash, Easypaisa, SadaPay ya Raast — jo bhi method use karte ho, sirf last 4 digits aapke account history mein visible hote hain. Full account number encrypted aur tokenized rehta hai.
Withdrawal Request Confirmation
Paise nikalne ke liye aapko email ya SMS confirmation dena padta hai. Isse koi aur aapke account se withdrawal nahi kar sakta. Confirmation link 10 minit ke liye valid rehta hai.
Account Activity Log
Dashboard par aap apni login history, device types, aur locations dekh sakte ho. Kisi suspicious activity ko report kar sakte ho. Hum uske baad investigation start kar dete hain.
Data Export Option
Pakistani law ke under, aap apna data export kar sakte ho. Account settings mein 'Download My Data' option hai — jo aapne enter kiya, woh sabh CSV format mein miljata hai.